The Directorate General of Civil Aviation (DGCA) has implemented new rules to protect the rights of passengers in India. Here’s what every air traveler needs to know!
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Right to Information 📑 – Airlines must now inform passengers about their rights before boarding the flight.
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Right to Refund 💸 – If flights are canceled by airlines, passengers are entitled to a full refund within 7 days.
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Right to Compensation 💰 – Passengers can claim compensation if there’s significant delay or cancellation.
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Right to Assistance 🆘 – Airlines must provide immediate assistance like food, drinks, and accommodation for long delays.
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Right to Travel Alternatives 🚀 – If the flight is canceled, airlines must offer alternate travel options at no extra cost.
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Right to Clear Communication 📢 – Airlines are required to communicate in writing about any flight disruptions or changes.
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Right to Refund for Missed Connections ⏳ – If a missed connection happens due to airline fault, compensation is guaranteed.
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Right to Accessible Services ♿ – Airlines must ensure services for passengers with reduced mobility or special needs.
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Right to Delay Information 🕒 – Clear information must be provided on delays, especially after 3 hours.
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Right to File Complaints 📬 – Passengers can now file complaints directly with the DGCA if their rights are violated.
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