A recent global IT outage wreaked havoc on air travel across Europe. While this disruption caused widespread inconvenience, you might be eligible for compensation.
Understanding Your Rights:
- EU Regulation 261/2004: This protects air passengers within the EU in case of cancellations, delays, or missed connections.
- Eligibility for Compensation: You might be eligible if your flight was canceled within the EU or arrived over three hours late due to reasons under airline control (not extraordinary circumstances).
What to Do Next:
- Contact Your Airline: Seek information on rebooking, refunds, and potential compensation claims.
- Check EU Regulation 261/2004: Understand your specific rights and eligibility.
- Gather Evidence: Keep boarding passes, flight confirmations, and airline communications.
- Consider Claim Assistance: If navigating the process is complex, seek help from passenger rights organizations.
Important Note:
- Each case is unique. Contact your airline for specific information about your eligibility.
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